Support4Cloud services provides support for Microsoft and Google cloud services with focus on email, chat, drive and unified technologies .
Our email support packages is limited to providing support on core features as available in the tenant.
All service request which falls outside this scope will require a new SLA.
Support issues due to downtime from service provider-all support issues beyond Support4Coud will be escalated to cloud providers to addressed. Resolution time depends on response time from the cloud provider.
All Pay as you go email support plans requires a payment method to be on file for monthly billing